The steps we follow

The pathway below highlights the key stages that Truly Care Services follows in order to provide you with a truly bespoke and high-quality home care service.

Step 1

Outline Your Needs

Our specialist Home Care Team receives your enquiry. We will discuss your requirements and provide information on the services that we can offer you, as well as an outline of costs.

Step 2

 Assessor Home Visit

We will arrange for a Truly Care Services Assessor to visit your home and undertake a care and risk assessment. Following this visit, a fully costed care package will be offered.

Step 3

Finalise Care Package

We will finalise your care plan with you and your family and then identify the most suited care staff for you. We will also arrange for you to meet them to ensure that all of your needs are met. If any additional training is required this will also be coordinated.

Step 4

Service Commences

Your service commences.

SERVICES

Truly Care Services can help

At Truly Care Services, we select the best, most-skilled carers in advance, so they’re ready to provide the care you want, right when you need it.

Medication Reminders

Timely prompts to take medication, drink water, and other daily wellness needs.

Staying Active

Support to keep you moving and healthy, from a simple walk to specific exercises.

Meal Prep & Groceries

From shopping for groceries to planning and preparing healthy meals you’ll love.

Transportation

Wherever you’re going, get a ride in a comfortable car or yours if you prefer.

Light Housekeeping

Doing dishes or laundry, taking out the trash, plus seasonal projects and organizing.

Personal Care & Hygiene

Assistance with dressing, bathing, or toileting. Always respectful and professional.

Companionship

Doing activities, building friendships, fellowship or just talking.

Check-in Visits

A skilled care advisor can be there in as little as 2 hours to check in on you or a loved one.

Getting Started

No need to worry, we'll come out and have a chat about your needs.

Get a free, no obligation care assessment

Request a member of our team to visit you and carry out a full assessment of your care needs. This will give us an opportunity to get to know you and understand any personal preferences that you may have, in addition to what support you will require.