We want to change the approach to the care system in the UK by putting people first. We want to give families the comfort of knowing that they will receive the best care available to them.
Trained, compassionate skilled carers are central to our core values, and we recognise them and reward them for their work ethic. We all know first-hand that personal and reliable care is invaluable.
We want as many people as possible to be able to choose to stay in their own homes for as long as they possibly can, and we want all families to enjoy those special memorable moments safe in the knowledge their loved ones are in capable caring hands.
We care passionately. We believe we have all the ingredients to enhance the quality of care by catering to the needs of individuals and their families to deliver an outstanding care service.
Truly Care Services is a CQC registered independent healthcare provider that delivers private and publicly-funded care services to individuals, Local Authorities and the NHS.
We are committed to delivering high-quality, evidence-based care. We provide person-centred care and support to all our clients, thus enabling them to unlock their potential and lead fulfilling lives. We offer a range of support services to clients with complex care needs, varying from home care, supported living accommodation to live-in care, on a short, medium, or long-term support schedule.
Truly Care Services specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
We are growing through word of mouth and positive recommendations based on our consistently good service to our clients and carers.
We are registered with CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals.
We know that if our carers are happy and confident in their abilities, they will do an excellent job.
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
We also have a specialist carer support team who are there to offer help, advice and a listening ear to all of our carers should they require it.
Our support staff are there to make sure that we have all the procedures working well to act quickly and efficiently on each client’s behalf, including our ability to start work for a client often within 24 or 48 hours of being asked.
Our carers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care – upholding the principles of kindness and compassion – to give our clients dignity and respect and their families the greatest gift of all – peace of mind.
Registered Company No: 08487912.
